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What happens to my information?

Privacy Policy

Who we are

Our website address is: https://home-smart.co.uk.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have placed an order on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Information collected during checkout

When you purchase from us, we collect information about you during the checkout process. We’ll ask you to provide information including your name, postal address, email address and credit card/payment details.

We’ll use this information for purposes, such as, to:

  • Send you information about your order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Send you marketing messages, if you choose to receive them

We store your contact information for the duration of the product warranty (usually 5 years). This includes your name, address and email address.

What we share with others

We share information with third parties who help us provide our orders and store services to you:

Stripe

We accept card payments through Stripe. When processing payments, some of your data will be passed to Stripe. This includes information required to process or support the payment such as the purchase total and billing information, as well as contact and payment card details.

Please see the Stripe Privacy Policy for more details.

Klarna

We accept payment in 3 instalments or payment in 30 days through Klarna. When processing orders, some of your data will be passed to Klarna. This includes information required to process or support the credit application such as the purchase total and billing information, as well as contact details. 

Please see the Klarna Privacy Policy for more details.

Duologi

We accept payments on finance through Duologi, a trading style of Specialist Lending Limited (SLL). When processing orders, some of your data will be passed to Duologi. This includes information required to process or support the credit application such as the purchase total and billing information, as well as contact details.

Please see the Duologi Privacy Policy for more details.

Start Saving in 4 Simple Steps

1. Buy Online

Browse the options and select your chosen solution, then check out securely online.

2. Confirmation

Our friendly service department will contact you to arrange your installation date.

3. Installation

Our professional installation and setup process takes around 90 minutes to complete.

4. Start Saving

Relax in your warm home, knowing that you are no longer wasting energy.

Need some advice? Prefer to speak to someone?

Call us: 0333 335 5692

Thermostatic Radiator Valves

Smart Radiator Valves replace your existing Thermostatic Radiator Valves (TRVs). TRVs are adjustable, usually with a 1-5 scale.

Smart Radiator Valves do not fit old-fashioned non-thermostatic radiator valves. These valves are static and cannot be adjusted.

If your radiators have old-fashioned non-thermostatic valves, as Gas Safe registered engineers we would be happy to replace these for you. Please call us on 01484 940930 for more information.